Returns & Exchanges

At Giant Tiger, we want you to be completely satisfied with your purchase, which is why we offer a simple and fair return policy for most items within 45 days. Whether you bought it in-store or online, we are committed to making your exchange or refund process as smooth as possible.

Return Process

• 1.
  Gather Your Documentation

  Ensure you have your original register receipt or your online order confirmation email to facilitate a fast and accurate refund.

• 2.
  Prepare the Item

  Place the item back in its original packaging with all tags attached; products must be in unworn and resalable condition.

• 3.
  Choose Your Return Method

  Bring your item to any Giant Tiger location for a free instant refund, or initiate a return shipment through our online customer portal.

• 4.
  Receive Your Refund

  Once processed, your refund will be issued to the original method of payment, typically appearing on your statement within 3 to 5 business days.